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Learn about complaints related to BHA-licensed services and formal violations.
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Overview
People in Colorado can send complaints about BHA-licensed providers to BHA. Complaints and concerns can refer to mistreatment including but not limited to: unfair treatment, denied services, poor quality of care, injury, abuse or neglect, or treatment errors. BHA investigates all complaints and concerns. Learn more about submitting a complaint to BHA.
Formal violations can occur when a BHA-licensed provider does not meet all of the requirements or explicitly define the rules outlined in the BHA provider rules documentation.
- Data source: BHA Individual Complaints
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Explore the Data
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Number of complaints made to BHA about behavioral health services
Explore the data in the visualization below.
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Additional Documentation
- Learn more about submitting a complaint to BHA here.
- BHA’s Annual Grievance Report 2022-2023 includes information about things that impact the numbers of complaints received.